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DEALERCON 2025 RECAP: BRANDON COHEN ON POSITIONING DEALERSHIPS FOR CHANGE

Brandon opened with a candid look at the South African dealer landscape, noting that with around 1,700 new car dealerships, over 50 brands, and 2,500+ derivatives, the market remains competitive and complex.

Dealers currently retail 84% of roughly 45,000–50,000 vehicles sold each month, with 80% of sales financed over an average of 72+ months. While economic growth remains sluggish (under 1% per annum) and unemployment continues to challenge households, Brandon highlighted some positive indicators.

CROSSOVER/SUV DOMINANCE KEEPS GROWING

The Crossover/SUV has cemented its place as South Africa’s favourite body shape, dominating both new and used markets. While new car sales have led the charge for over five years, used SUVs have only recently overtaken Hatches, whose sales continue to soften.

Interestingly, body shape trends in the used market typically follow the new market with a delay, except for the Double-cab bakkie, where used sales are outpacing new demand.

GROWING FROM THE GROUND UP: HOW TATA INTERNATIONAL AFRICA IS POWERING LOCAL BUSINESS DEVELOPMENT THROUGH ITS DEALER NETWORK

In South Africa and across the continent, small and medium enterprises are more than just businesses—they are the backbone of local economies.

The stories shared at the 2025 Tata Dealer Conference in South Africa, weren’t just tales of sales success – they were case studies in how local business development happens when a network is built on mentorship, innovation, and long-term commitment and partnership.

NADA LEGAL & COMPLIANCE WORKING GROUP WELCOMES NEW JOINT CONVENOR: SUZETTE NEUHOFF

At its recent NEC meeting, NADA confirmed the appointment of Suzette Neuhoff as Joint Convenor of the Legal & Compliance Working Group, alongside Bernita Azzie.

This follows the decision by Pieter Smit to step down as convenor after years of dedicated service. Pieter’s guidance and deep understanding of regulatory issues have been instrumental in strengthening NADA’s legal and compliance efforts.

STANDING UP FOR A MORE ETHICAL AND TRUSTED AUTOMOTIVE ENVIRONMENT

As members of the Retail Motor Industry Organisation (RMI), we have the opportunity – and responsibility – to uphold the highest technical and ethical standards every day. The way we conduct our businesses builds consumer confidence, strengthens trust, and reinforces the value of the RMI brand.

The RMI, together with its associations, is well recognised by key industry stakeholders. We have invested significant effort in educating consumers about the importance of using only accredited members.

NADA IN THE MEDIA: CHAMPIONING CONSUMER RIGHTS

On Tuesday, 23 September 2025, NADA participated in a studio discussion focused on dealership accountability and consumer recourse in the motor industry.

The discussion centred on the real-life case of Mr. Mzwakhe Mthethwa, whose brand-new Hyundai Venue experienced an engine failure while still under warranty. The case raised key questions about service responsibility, warranty coverage, and how dealerships communicate with consumers.

Representing NADA, Vice Chairperson, Thembinkosi Pantsi joined the conversation to share valuable insights. Mr. Pantsi highlighted the responsibilities of dealerships toward consumers, explained how warranties and service agreements should apply in disputes, and outlined the proper channels available for consumers to escalate unresolved issues.

NADA remains committed to empowering both dealers and consumers with accurate information that drives accountability and builds trust across the motor industry.